Thursday, November 20, 2008

Warning to car insurance consumers....


Yesterday started with Car Insurance drama...

We got the car insurance check. Turns out that now, they make the check out to the owner of the policy and (if the car has a loan) the lein holder. Took ALL DAY, between our Insurance agent, the insurance co and the bank to get it all straightened out. When we bought the Jeep, the best interest rate was through a bank in Ohio. So, I called and explained how the insurance co made out the check. She tells me that I will have to send the check to them along with a PAID auto body invoice. I said whoaaaa. That's not right. I paid my full coverage auto insurance and I pay my car payment early...why am I being punished for this...All I could think of was, if this was one of the kids, they couldn't afford to pay it out of pocket and then be reimbursed. Isn't this the reason we buy car insurance? I went and got Kevin and he talked to her...demanded to talk to her supervisor. Turns out we talked to a "wanna be" . We still have to send the check along with the original estimate (which they will NOT send the check if you don't send the "correct original estimate"), then they send the garage a check.
I get there are people who rip off insurance companies, I get that there are shady garages but holy cow....what about the rest of us suckers that do the right thing....

No comments: